1

2

3

4

5

1) 

Technical maintenance staff and services

2) 

Housekeeping staff and services

3) 

Management staff and services

4) 

Procedures with regards to personal safety and emergencies

5) 

Security staff and services

6) 

Parking staff and services

7) 

Comfort (heating/ventilation/air conditioning/lighting)

8) 

Appearance and image of Building

9) 

Other Building services

In general, how would you rate your experience with our property?

What could Bentall do to increase your level of satisfaction as a tenant?

When would you like this to happen?

Immediately   Within the next 6 months   Within the next 12 months

Thank you for taking the time to add any comment concerning the Building’s management. Information gathered in this section of the survey will help us improve our services.

Which is your preferred means of communication with the Building’s management office?

	Telephone - Specify phone number :

	email - Specify email address :

	Fax - Specify fax number :

	In person
	Contact person’s information
	Company :  Floor :